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Bike New York Online Shop Return Policy
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THE BIKE NEW YORK STORE IS OPERATED BY DYEHARD
FAN SUPPLY LLC. Refund Policy We accept refunds and exchanges. Returns Our
policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange. Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item, your refund will be processed,
and a credit will automatically be applied to your credit card or original
method of payment. Late or missing refunds (if applicable) If you haven’t
received a refund yet, first check your bank account again. Then contact your
credit card company, it may take some time before your refund is officially
posted. Next contact your bank. There is often some processing time before a
refund is posted. If you’ve done all of this and you still have not received
your refund yet, please contact us at bikenyc@dyehardfansupply.com. Sale items
(if applicable) Only regular priced items may be refunded, unfortunately sale
items cannot be refunded. Exchanges (if applicable) We will replace items if
they are defective or damaged. If you need to exchange it for the same item,
send us an email at bikenyc@seemerch.com and send your item to: 115 Tompkins
Ave, Pleasantville, New York, US, 10570. Shipping To return your product, you
should mail your product to: 115 Tompkins Ave, Pleasantville, New York, US, 10570.
You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable. If you receive a refund, the cost
of return shipping will be deducted from your refund. Depending on where you
live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that we
will receive your returned item.
